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Cancellations, Exchanges & Refunds

ALL SALES ARE FINAL. NO EXCHANGES OR REFUNDS ISSUED ONCE AN ORDER HAS BEEN FULFILLED

Prior to fulfillment of an order, however, you may cancel your order by contacting our customer service team at (217) 356-9900 or emailing jimmystore@jimmyjohns.com

Once an order has been fulfilled, the order will be deemed to be completed, and Jimmy John’s will no longer be able to cancel the order or offer a refund.